Barista

About Us:

Generator is a global lifestyle brand offering fresh and socially engaging accommodation and hospitality venues. Our vision is to become the world’s leading experience and design-led hostel brand. We aim to achieve this by offering a host of soulful social spaces, cultural events and a creative programme that inspires guests and locals alike, all while providing affordable and safe accommodation in the centre of the city.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

About You:

Duties and Responsibilities:

Customer Service:
  • The ultimate goal during each shift is to endeavour to ensure that the needs of the customers have been met and exceeded at each interaction
  • At every opportunity, create a positive impression on the customer thus ensuring that they will remember their experience at Generator
  • To respond quickly and efficiently to all customer requests and enquiries, ensuring that you maintain a “can do” attitude at all times
  • At all opportunities, upsell and  cross sell to guests
  • Be fully briefed, engaged and committed to delivering a true Generator experience at all times
General Duties:
  • Welcomes customers by determining their coffee interests and needs.
  • Educates customers by presenting and explaining the coffee drink menu; answering questions
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies,.
  • Set up breakfast area (buffet style) for breakfast period.
  • Restock breakfast items after breakfast period such as jam, tea, cereals, juices…
  • During busy periods of trade, ensure the bar is maintained to a clean Generator standard, ensuring all tables, floors and equipment are clean at all times
Policies & Procedures:
  • Ensure compliance with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
  • When working with food, it is important to ensure that food hygiene guidelines have been adhered to.
  • When you are responsible for stock, ensure that the FIFO rule is followed
  • To report any accidents or incidents to the Manager on Duty and/or Operations Manager
Cash Handling:
  • Responsible for the float and all cash transactions.  If an error has been made, ensure that this is communicated to the team leader or manager on duty at the end of your shift
  • To ensure that the procedure for cash reconciliation is carried out correctly and the float always balances in accordance with the cash handling procedures
Communications:
  • Ensure attendance at meetings when required
  • Communicate with the Team Leaders or Managers should any issues arise within the department
  • Have a flexible attitude towards working hours and eagerly perform all duties applicable to Generator
  • Ensure that all necessary checklists, forms and spread sheets have been completed and delivered on time
Knowledge and Experience:
  • Appropriate experience gained in all main tasks within the hospitality/tourism industry
  • Capable in use of hospitality systems
  • Demonstrate strong team and communication skills
  • Knowledge of contemporary interests and the city
  • Ability to build effective working relationships at all levels with diverse groups of colleagues in a way that appears natural and effortless
  • Have a genuine interest and enthusiasm for service
  • Knowledge of social media channels to market the hostel
This is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

Our Key Benefits Include:
  • Birthday holiday in addition to your yearly holiday allocation
  • Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made 
  • Company contribution towards gym membership fees for all eligible employees 
  • 2 free nights’ accommodation across any hostels (subject to availability)
  • Reduced room rates for staff as well as friends and family members
  • Social events and celebrations calendar
  • Various employee recognition schemes
Join Us and help us achieve our Vision!