BEING YOURSELF is the key to bringing the Generator story and brand to life. We need a passionate and confident people person to join our team in Madrid. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground breaking, hostel brand. Join Generator, be yourself.           


·         Be the life the party

·         Always love our guests

·         Be really really organised!

·         Keep cool when the pressure hits

·         Enjoy a super fast pace

·         Understand this is a business, be passionate about maximising revenue

·         Be creative, innovative and digitally smart

·         Be yourself


·         Report to the Front of House Manager

·         Be part of  a great team within your department that get Generator and want to be themselves.

·         Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience.

·         Know your guests and have a passion for independent travel and the road less travelled.

·         Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture AT ALL TIMES.

·         Know  your city, its cafés, bars and restaurants, its art, its music.

·         Demonstrate a passion for delivering  outstanding customer service.


·         Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene

·         Be Responsible for all cash handling whilst your are on duty

·         Correctly administer the Close of Shift  procedures every shift with 100% accuracy and consistency.


·         Experienced within a front office hospitality environment

·         Passionate  for the hospitality and the youth travel market

·         Fluent in English and knowledge of a second language is desirable

·         Experienced working with a Property Management System (ideally Sihot)

·         Flexible with regards to shifts available per week (mixture of morning and evening shifts)

Join Us and help us achieve our Vision!