Generator Crew


  • Be the life of the party
  • Always love our guests
  • Be really, really organised!
  • Keep cool when the pressure hits
  • Enjoy a super fast pace
  • Understand this is a business, be passionate about maximising revenue
  • Be creative, innovative and digitally smart
  • Like getting your hands dirty, wherever, whenever, because you will
  • Be yourself



  • Report to the Senior Management Team
  • Be assigned to a department, either Reception/Travel, Bar, Café or Kitchen, but you may cross over to other outlets temporarily or permanently depending on your skills, ambitions and business requirements.
  • Be part of  a great team across all front line departments that get Generator and want to be themselves.
  • Take ownership of the guest journey to ensure that we create a truly unique Generator experience.
  • Know your guests and have a passion for independent travel and the road less travelled.
  • Enjoy peeling back the layers of a new city
  • Know and love craft beers, artisan coffee and food  with the courage to offer up something a little different
  • Own guest complaints and resolve them yourself. You solve the problems, you creat the solutions.
  • Know  your city, its cafés, bars and restaurants, its art, its music.
  • At all times ensure that our social spaces embody the Generator brand and culture
    • Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
    • Be Responsible for all cash handling whilst your are on duty
    • Master a point of sale system or a property management system


 Experience working within the hospitality/service industry                  

  • A passion for your city, for travelling and for trending food and drinks concepts
  • Knowledge of what’s on in London, art, music, culture, whatever.
  • Have a genuine interest and enthusiasm for customer service.
  • Knowledge of social media and user generated reviews, with a respect for their importance in marketing the hostel