Night Receptionist - Full Time

YOU MUST
  • Always love our guests
  • Be really organised!
  • Keep cool when the pressure hits
  • Enjoy a super fast pace
  • Understand this is a business, be passionate about maximising revenue
  • Be creative, innovative and digitally smart
  • Be yourself
 
YOU WILL:
  • Report to the Night Manager
  • Be part of a great team within your department that get Generator and want to be themselves.
  • Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience.
  • Know your guests and have a passion for independent travel and the road less travelled.
  • Know  your city, its cafés, bars and restaurants, its art, its music.
  • Demonstrate a passion for delivering  outstanding customer service.
  • OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF
  • Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
  • Be Responsible for all cash handling whilst your are on duty
  • Correctly administer the Close of Shift and night audit procedures every shift with 100% accuracy and consistency.
 
YOU ARE:
  • Experienced within a front office hospitality environment
  • Passionate  for the hospitality and the youth travel market
  • Fluent in English and knowledge of a second language is desirable
  • Experienced working with a Property Management System (ideally Sihot)
  • Flexible with regards to shifts available per week  
 
Join Us and help us achieve our Vision!