ASSISTANT NIGHT MANAGER

Who are we?
Generator is on a journey. Appropriate, given that we're a hostel accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome F&B Crew Member.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

What’s the job?
NUTS AND BOLTS OF THE JOB
  • Overall responsibility for the hostel operation during nights including all legal requirements, ensuring all hostel procedures are adhered to and implemented as and when required
  • Supervision of accurate and efficient Reception operations, supporting and training Team Members in handling guest request and inquiries
  • Demonstration of positive leadership characteristics to inspire Team Members to meet and exceed standards
  • Conscientiously answer questions and assist our guests in the Generator way
  • Ensure everything is in order for a smooth handover to day team
  • Support security within hostel to ensure our guests are safe and sound
  • Inform and serve/sell guests what’s available in our café and travel shop
  • Be responsible for all cash handling whilst you are on duty
  • Correctly administer the End of Day procedures every shift with 100% accuracy and consistency
 Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA
  • Have impeccable honesty
  • Solutions orientated
  • Strong organisational skills with excellent attention to detail
  • Ability to work under pressure
  • Like getting your hands dirty, wherever, whenever, because you will
  • Be an excellent communicator
  • Available to work when needed
  • You must be eligible to work in the EU to be considered for this role
 
YOUR ROCK STAR EXPERIENCE
  • Experience working within the hospitality/service industry
  • Appropriate experience gained in all main tasks
  • Ability to work quickly in a high-pressure & fast paced environment
Our Key Benefits Include:
  • Birthday holiday in addition to your yearly holiday allocation
  • Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made 
  • Company contribution towards gym membership fees for all eligible employees 
  • 2 free nights’ accommodation across any hostels (subject to availability)
  • Reduced room rates for staff as well as friends and family members
  • Social events and celebrations calendar
  • Various employee recognition schemes
SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English, preferably via email. If you’ve got questions call us, or check www.generatorhostels.com or www.facebook.com/GENERATORhostels/ where you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join Us and help us achieve our Vision!