OPERATIONS MANAGER

Who are we?
Generator is on a journey. Appropriate, given that we're a hostel accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Operations Manager.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

What’s the job?
Attention to detail and strong communications skills are crucial to your role. 

NUTS AND BOLTS OF THE JOB
  • Support the General Manager across all departments, and deputise in their absence
  • Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel
  • Work with GM/HQ to evolve and expand the property F&B offerings to both internal and external guests ensuring all efforts are on-brand and revenue driving
  • Help the team create and deliver the budgeted P&L
  • Control payroll and all costs by understanding market conditions, forecasts and business on the books to maximise departmental income
  • Be commercially savvy in exploring new revenue streams
  • Have a comprehensive knowledge of, and ensure compliance with all statutory local legislation and regulation, in particular, H&S, employment law and Fire Safety
  • Ensure all site level HR support is delivered and compliant
  • Cultivate relationships with local influencers and build a database of useful contacts
  • Be responsible for the ‘atmosphere management’ of the property
  • Ensure that our social spaces embody the Generator brand and culture
  • Communicate effectively and appropriately in all directions so that the wider team understands our company goals and is motivated to work towards their success
WHAT’S IN YOUR DNA
  • Good communication skills with the ability to communicate well at all levels
  • Hands-on attitude, with attention to detail
  • Commercially savvy with a proven background to spot business opportunities
  • You must be eligible to work in the EU to be considered for this role
 
YOUR ROCK STAR EXPERIENCE
  • Have at least 2 years’ experience in a similar role within hospitality background
  • Knowledgeable of the local markets
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
Our Key Benefits Include:
  • Birthday holiday in addition to your yearly holiday allocation
  • Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made 
  • Company contribution towards gym membership fees for all eligible employees 
  • Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback 
  • 2 free nights’ accommodation across any hostels (subject to availability)
  • Reduced room rates for staff as well as friends and family members
  • Social events and celebrations calendar
  • Various employee recognition schemes
SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English, preferably via email. If you’ve got questions call us, or check www.generatorhostels.com or www.facebook.com/GENERATORhostels/ where you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join Us and help us achieve our Vision!