Reservations Group Coordinator

BEING YOURSELF is the key to bringing the Generator story and brand to life. We need an exceptional and passionate coffee lover to join our team in Dublin. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground breaking, hostel brand. Join Generator, be yourself.

YOU
  • Are fluent in both English and Spanish, knowledge of a third language is desirable
  • Demonstrate a passion for delivering excellent customer service
  • Two years’ experience within a hotel reservations environment.
  • Outstanding time management and organization skills & ability to handle high volume of bookings.
  •  Have a genuine interest and enthusiasm for what you do.
  • Ability to build effective working relationships at all levels with diverse groups of colleagues in a way that appears natural and effortless.

YOU WILL
  • Handle all reservations (individual & groups).
  • Follow-up and conversion of bookings in accordance with budget.
  • Negotiate group quotes, cancellations and upselling.
  • Manage billing, deposits, PMS and payments.
  • Maintain excellent relationships with clients & agents.