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FAQs

General FAQ’s

To help you find brilliant beds, book exciting experiences and find just about anything else on Generator’s website, we’ve compiled a list of Frequently Asked Questions.

  1. How do I find and select the city I want to visit?
    Hover over the pink arrow besides the Destinations tab. A drop down list will appear with all our locations below. Choose where you want to go and start browsing.
  2. Where are the directions to your destinations?
    On the relevant Destination page you’ll see a ‘Find Us’ option in the top menu. Under ‘Walk this way’ you’ll see we’ve hand-picked the top four landmarks and/or stations around the destination. By clicking on the grey boxes underneath ‘Walk this way’, you’re effectively changing your position on the interactive map below. Hey presto!
  3. What’s happening this weekend at Generator’s destinations (bar events included)?
    Click on a hostel destination and the next page has a ‘See & Do’ button. You can find information on events here. There is another tab called ‘City Guides’ – this will give you top tips on every city where you’ll find a Generator.
  4. Is there a list of facilities on the website, I cannot find it?
    Yes there is. Click on Destinations and select a city from the drop-down menu. You will see the facilities straight away. Additional information about room types can be found via the tab at the top – Rooms & Rates, or you can click on the box ‘Rooms & Rates’ on the right hand side.
  5. Where do I find special offers?
    Choose a hostel destination via the Destinations tab. On the top right hand corner you will find a tab named ‘Offers’. Click on it. In most cases, all offers are consistent throughout all properties.
  6. Where do I find hostel/city pictures?
    Select your European destination, scroll down until you see ‘Sneak Preview’ on the right. Click on individual pictures. A slideshow will let you browse back or forward. Hover with the cursor over the right or left end of the picture and an arrow appears to get to the next picture.
  7. I love it! How do I book a room?
    Glad you do. We love it too. Right, you’ve got two options – the purple booking engine on the top left hand side or the smaller ‘Book Now’ buttons. These boxes are a static feature throughout almost all posts on the website, so it’s really easy to book.

 

Barcelona

How much are taxis are from the airport to the hostel?

Taxi’s vary depending on which company but they are Approximately 35 €

How much is it for late check out?

 5 € under availability from 10.00 hrs to 13.00 hrs.

How much is it to do laundry?

3€ per wash. 3€ per dry. 1€ per soap/powder  

How much does it cost to buy or rent a towel?

We don’t sell towels, the guests can rent for 10€ (3 € charge and 7 € as deposit which we’ll return to you when you give back the towel.)

How much does breakfast cost?

 The buffet breakfast cost 4.50 € per person, per day.

How much is it for a locker?

Both for a padlock and the safe storage we have. Free luggage room with lockers (6 hours = 1€). In all rooms we have free lockers and you can bring your own paddock or buy it at reception (5 €)

 

Berlin Mitte 

How much are taxis from the airport to the hostel?

Taxi’s vary in price but from Tegel (TXL) it’s approximately € 20,00  and from Schönefeld (SXF) it’s approximately € 35,00

How much is it for late check out?

€ 5,00 – you can keep the room until 1pm

How much is it to do laundry?

Prices coming soon as laundry facility is not set up yet. When installed it will be app. € 3,00 as in Generator Berlin Prenzlauer Berg.

How much does it cost to buy or rent a towel?

€ 6,00 to buy / € 4,00 to rent (€ 4,00 charge and € 2,00 deposit which we’ll return to you when you give back the towel).

How much does breakfast cost?

€ 5,00 continental breakfast buffet all you can eat

How much is it for a locker?

A padlock costs € 3,00

 

Berlin PB

How much are taxis from the airport to the hostel?

A taxi from Schönefeld Airport is approximately €35,00 and from Tegel Airport is approximately. 30,00 €.

What does late check out cost?

Pay €5,00  per person and you can keep the room until 1pm. Pay €10,00 per person and you can keep the room until 9pm (based on availability).

What are the laundry prices?

€3 per wash. €3 per dry or €6,00 for a wash and dry including soap.

How much are towels to buy and to rent?

€ 6,00 to buy / € 4,00 to rent (€ 4,00 charge and € 2,00 deposit which we’ll return to you when you give back the towel).

How much does breakfast cost?

€4,00  per day if you book at check in, €5,50 otherwise.

How much is it for a locker?

Safe for Valuables:

Small 6h €1,00 / 12h €1,50 / 24h €2,00 

Medium 6h €1,50 / 12h €2,00 € / 24h €2,50 

Lockers:

Medium 6h – €2,00 / 12h €3,00 / 24h €4,00

Large 6h €3,00 / 12h €5,00 / 24h €8,00

A padlock costs €3,00

How do you get to Prenzlauer Berg hostel from Tegel Airport?

Take the TXL BUS to Beusselstrasse – change to the S Bahn S42 to Landsberger Allee. The Hostel is right at the station.

 

Copenhagen

How much is a taxi from the Airport to the hostel?

 Taxis vary in price but from the airport it is approximately 250-300 DKK. The metro will cost you 36 DKK.

How much is it for late check out?

 The price if you’re in a shared room bed is65 DKK. The price if you’re in a twin/double/quad is 100 DKK

How much is it to do laundry?

25DKK per wash, 25 DKK per dry.

How much does it cost to buy or rent a towel?

To buy a towel it’s 55 DKK, rental is not available. Towels are provided in twin and 4 bed rooms.

How much does breakfast cost?

Breakfast costs 65 DKK if you book upon check in and 75 DKK on the day

How much is it for a locker?

U-lockers:

Small – 20 DKK for 24 hours

Big – 20 DKK for 12 hours

A Padlock costs 30 DKK

 

Dublin

How much is a taxi from the Airport to the hostel?

Taxi’s vary in price but it’s approximately €20-30, depending on traffic. If you book from the hostel to the airport it is €20.00 flat rate fare for 4 people.

How much is it for late check out?

€4,00 – you can keep the room until 1pm.

How much is it to do laundry?

€7.00 per wash and dry- including washing powder.  

How much does it cost to buy or rent a towel?

A towel costs €6.00 to buy and €2.00 to rent.

How much does breakfast cost?

Breakfast is individually priced if it is not included in the guests booking – depends what they buy in the café.

How much is it for a locker?

Safe storage:

Small – €1.00 for 6hrs

Medium bag – 2.00 for 6hrs

Large bag – €3.00 for 6hrs.

A padlock costs €5.00 from reception.

 

Hamburg

How much are taxis from the airport to the hostel?                       

Taxis vary in price but it’s approximately €26 from the airport to the hostel.

What does late check out cost?                                                    

€4,00 – you can keep the room until 1pm.

What are the laundry prices?                                                      

6€ per wash and dry – including washing powder.

How much are towels to buy and to rent?                            

Towels cost 6€ to buy and we don’t offer rental.

How much does breakfast cost?                                               

Breakfast costs €5,50 and is served from 7-11 a.m.

How much is it for a locker?  

Safe deposit box:

4 hours – €1

12 hours - €1,50

24 hours - €2

A padlock costs €3

 

London

How much are taxis from the airport to the hostel?

Taxis vary in price but it’s approximately £50 and £80.

What does late check out cost?   

£5 – you can keep the room until 1pm.

£10 – you can keep the room until 5pm

What are the laundry prices?         

£2 per wash, 50p per dry – Washing powder is £1.

 How much are towels to buy and to rent?  

Towels cost £4 to buy and we don’t offer rental

How much does breakfast cost? 

Breakfast costs £4.50.

How much is it for a locker?

Safety Deposit box:

Small – £4 for 24 hours

Medium – £5 for 24 hours

Large – £6 for 24 hours.

There are also lockers in each room (1 per person) but they require a padlock. 

A padlock costs £5

Venice

How much are water taxis from the airport to the hostel?

By boat it costs €16,00 for a one way ticket. 

A Private Watertaxi is approximately €100,00/120,00 per boat.

What does late check out cost?   

€4.50– you can keep the room until 1pm.
€7.50 – you can keep the room until 7pm.

What are the laundry prices?         

€5,00 per wash dry,  €3,00 per dry

How much are towels to buy and to rent?  

Towels are  €3,00 to rent  and €5,00€ to buy.

How much does breakfast cost?

International Buffet Breakfast costs  3,50 €

How much is it for a locker?

Lockers: Each bed has its own locker on the bottom side included in the price (you can use your own padlock to lock this).

A padlock costs €1.80

Luggage deposit for arrival/departure: free

 

 

Generator London